Casino Rewards – what is it about?   

Casino rewards can simply be described as an umbrella that shields some online casino brands. In more specific terms, it is the network name of an operator which owns and oversees the activities of 29 top-notch online casinos. These casinos are referred to as Member Casinos. Casino rewards help to ensure that its members maintain a performance of the highest quality as had been for more than its 15 years in the industry. Once you become a registered member of any of the member casinos, you automatically earn a membership from Casino Rewards.

How can I become a registered member of Casino Rewards?   

It is quite easy to become a member of this platform. All you need do is to get registered with any of these Member Casinos and you can start having fun. Another delightful feature of Casino Rewards is that once you are registered, you are eligible to play on any of our Member Casinos. You can access our casinos via any of these three methods:

Tablets/mobile platforms – Our mobile platform grants you the freedom to have fun on the go. You get to play 150+ games and still enjoy your most liked Casino Rewards offerings such as your Life Sweepstakes periods and up-to-date information on the latest promotions.

In-browser play – You do not need to install the software, you can play directly from your choice desktop browser. In-browser play lets you enjoy the best games in crisp graphics coupled with lit sound effects.

Downloading the software – You can simply download and install the software of the casino on your PC. This method grants you the access to 550+ amazing games, all rendered in high definition coupled with cracker sound effects. With the casino software, you can view your Casino Reward account, Info on Promotions and your Sweepstakes period.

Where are my wagering proceeds accumulated?   

When you register with any of the 29 online casinos under the auspices of Casino Rewards, you automatically get an account specific to that particular casino, plus an account for Casino Rewards. Peradventure you join another member casino, the accounts details of the new casino will also be linked to your existing Casino Rewards Account (CRA). In another word, the CRA can be likened to a centralized account where all wagering proceeds from any member casino are accumulated. Join any of the member casinos today to take advantage of the no-deposit registration bonuses. It is imperative to note that all stakes will earn VIP Points.

What do VIP Points mean?   

VIP points can be likened to free casino credits and they are usable at any of the member casino platforms. The number of VIP point you can accrue is a function of your stakes – more stakes mean more VIP points. You can collect VIP Points when wagering with bonus credits. With a minimum of 1,000 in your CRA, you are eligible to make real-time withdrawals. VIP Points do not expire, you can claim and use them whenever you intend to play for free at the casino.

How do I accrue VIP Points?   

This is largely a function of the type of game you are playing and your preferred currency. VIP Points can be earned at a varying rate as shown below:

Game Points Earned per $10 staked
Roulette 0.5
Blackjack 0.1
Table Games 0.5
Video Poker 0.1
Slots 1.0

Note that stakes on Aces Video Poker and all tournaments are not rewarded VIP Points.

Can I check the balance of my VIP points?   

The balance of your VIP points can be accessed via mobile devices by selecting ‘Promotions’ upon logging in. You can also view it in your Casino lobby by selecting the Casino Rewards tab just at the bottom section of your display.

When and How can I redeem my points?   

The VIP points are redeemable via the platforms through which you can access the casino. If you are using a flash enabled Internet Browser (In-browser Play) or the casino software, you will find “Redeem My Points” under the green Casino Rewards dropdown. But if you are using a mobile device, you will find “Redeem Now” on the Promotions webpage.

Note that you can only redeem VIP Points for bonus casino credits after you must have collected over 1,000 points. Also, you should receive all bonus credits in less than five minutes, but it is best to allow a maximum of 2 hours.

Is there a loyalty program? How does it work?   

Yes, there is a loyalty program and it is quite similar to regular casino loyalty rewards. As a player, you get to earn mouth-watering benefits subject to your loyalty to Casino Rewards Member Casino(s). Every single wager on this platform earns you both Status and VIP Points. Your Status Points indicates your Status Level in the Loyalty Rewards scheme. Each 50 VIP Points collected is equivalent to 1 Status Point.

The more you wager, the higher your Status Level. However, you must maintain this level for a calendar month to move on to the next else, a drop is imminent. Regardless of the Member Casinos, you play at, your Status Level is unchanged as you switch from one casino to another. The Status Levels are Diamond, Platinum, Gold, Silver, and Bronze; all subject to certain terms.

How do I make Deposits and Withdrawals?   

Making deposits is pretty simple and there are different methods one could use. Deposits here are referred to as Casino Credits and they can be purchased from Casino ATM where you get to choose your convenient deposit method e.g. bank transfer, Credit Card etc. After each deposit request, a confirmation will be sent to you.

Withdrawals are as well easy but subject to some wagering requirements. For instance, if you wish to cash-in a $30 bonus, you must stake an amount 30x the bonus in total i.e. $900. To convert registration bonus to cash, you must wager 60x. Bonuses are converted to real money on $10 installments and once the total amount is redeemed, you can go on to cash-in your winning ($300 minimum for DBT/WIRE Transfer and $50 for other methods).

You can initiate a withdrawal or deposit from the banking page on Casino Rewards. A compulsory pending timeframe of two (2) working days is observed on all withdrawals – this is for confirmation and transaction reversal purposes; after which the requested amount will be handled as follows:

  • DBT – 6-10 working days
  • Credit Cards – 3 working days
  • E-Wallets – 1-3 working days
  • ECheck/CAD EFT (Canada) – 2-3 working days

As a result of improved security measures, additional verification processes which may take about 5-7 working days may be required for players who have never received payments through these methods.

What are the benefits?   

One of the very first benefits is the signup bonus. To claim this bonus, simply complete your first-time deposit and you’ll receive it instantly.

Another benefit you stand to gain is the weekly promotions. As your Loyalty Scheme Level increases i.e. Status Level, you weekly promotions follow suit. Ensure that you add us to your exception list to continually receive our rewards and promotions information.

As a Casino Rewards customer, you are eligible for free bonuses, Sweepstakes tickets, and our daily Lucky Jackpot for VIPs.

Any Technical Support?   

If you are experiencing any technical challenges using this platform such as Sign in or Games error, kindly contact our responsive and efficient 24/7 live customer support team.

Should you have any question yet unanswered in our FAQ section, kindly reach us today.

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